Privacy Policy

Privacy Policy

As SubAQUA (“Company”), we attach great importance to the privacy and security of the personal data of our visitors, customers, trainees and all persons using our website. This Privacy Policy has been prepared to explain for what purposes personal data obtained during the use of the www.subaquadive.com website is processed, how it is protected and the rights of the persons concerned.

1. Scope and Acceptance

This Privacy Policy covers personal data collected within the scope of scuba diving activities, diving training, lifeguard training and all related services provided by SubAQUA.

Everyone who visits our website, benefits from our services or contacts us is deemed to have read and accepted this Privacy Policy.

2. Personal Data Collected

The following personal data may be collected depending on the nature of the services provided:

  • Identity information (name, surname, TR identity number – when necessary)
  • Contact information (phone number, email address, address)
  • Training and certification information
  • Health declaration and diving fitness information (for legal requirements and safety purposes only)
  • Reservation and payment information
  • IP address, cookie information and site usage data
  • Photo and video recordings (during events and training)

3. Purposes of Processing Personal Data

Collected personal data is processed for the following purposes:

  • Providing and planning diving and training services
  • Execution of certification and registration procedures
  • Fulfillment of legal obligations
  • Ensuring participant safety
  • Execution of communication activities
  • Reservation, payment and accounting transactions
  • Increasing service quality and ensuring customer satisfaction
  • Promotion, information and marketing activities (if explicit consent is obtained)

4. Legal Basis of Personal Data

Your personal data;

  • Law on Protection of Personal Data No. 6698 (KVKK),
  • Relevant secondary legislation,
  • Establishment or performance of the contract,
  • Fulfillment of legal obligations,
  • Obtaining explicit consent

is processed based on legal grounds.

5. Transfer of Personal Data

Your personal data may be transferred to the following persons and organizations within legal limits:

  • Authorized public institutions and organizations
  • Certification and training organizations
  • Third parties from whom accounting, legal and consultancy services are received
  • Judicial and administrative authorities in case of legal obligation

These transfer operations are carried out in accordance with data security principles.

6. Storage Period of Personal Data

Personal data is stored for the period stipulated in the relevant legislation or for the period required by the purpose of processing. Upon expiration of the period, personal data is deleted, destroyed or anonymized in accordance with KVKK.

7. Data Security

SubAQUA takes necessary administrative and technical security measures to prevent unauthorized access, loss, misuse, disclosure or alteration of personal data.

Access to data is limited to authorized persons only.

8. Cookies

Cookies are used on our website to improve user experience. Cookies collect anonymous information about how users use the site. It is possible to limit or block the use of cookies through browser settings.

9. Visual Recordings

Photos and videos taken during training, dives and events can be used in SubAQUA's promotional and information activities. Participants are deemed to have accepted this use unless they notify otherwise in writing.

10. Rights of the Person Concerned

Within the scope of Article 11 of KVKK, personal data owners have the right to:

  • Learn whether their personal data is processed
  • Request information if processed
  • Learn whether it is used in accordance with its purpose
  • Request correction if incomplete or incorrectly processed
  • Request deletion or destruction
  • Request compensation for damages in case of unlawful processing

11. Policy Changes

SubAQUA reserves the right to update this Privacy Policy at any time, provided that it complies with the legislation. The current policy becomes effective from the date it is published on the website.

12. Contact

You can contact SubAQUA for all your questions, requests and applications regarding the Privacy Policy and your personal data.